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Introduction
In this guide we will be going over booking a reservation in the Truckbays user platform for a seamless user experience.
Before Getting Started
Before we begin we will go over some frequently asked questions on the reservation process in the Truckbays app.
Can I have multiple reservations at the same time?
Yes, in the Truckbays platform you can reserve in as many yards as you need for your fleet. You can also have Daily and Monthly reservations at the same time.
What payment methods are accepted when booking a reservation?
You can pay using either a standard Credit Card or a Bank Account/ACH. Keep in mind the fee for ACH is slightly less.
What is the process for Checking in and Checking out?
The process is very straightforward, once you have finished booking the reservation, download the Truckbays app and you will have gate access automatically. As for checking out once your reservation has come to an end you can just leave the yard and your gate access will be revoked automatically. There is no need to provide any additional information or documents.
Can I reserve a specific spot number or is it assigned automatically?
The spot number for your reservation is chosen automatically by our system. If you would like to change to a specific spot, contact the yard owner directly.
Can I extend my reservation after it has been created?
Yes for daily reservations, when your reservation comes to an end you can chose to extend it. Note: this does not apply to monthly reservation as the payment is recurring.
Can I cancel my reservation after it has been created?
Yes, keep in mind this only applies to the Monthly reservations as the Daily reservations are paid for up front and you will have access until the check out date.
Step-By-Step
How to reserve a Bay using Truckbays.
Learn how to reserve a bay using Truckbays with this comprehensive guide. From selecting the location to finalizing your reservation, follow these engaging instructions to navigate through the process seamlessly.
1. Click "Find Bay" from the home page.
Find and select a bay.
2. This will take you to the "Find Bay" tab. Here you can find parking in your area by searching or clicking on your city.
Select the location then proceed.
3. After you have selected your city or location, choose the kind of parking you would like in this tab.
Choose between Daily and Monthly reservations.
4. In this example we will be using the "Monthly" option.
Select the option for lower rates for long-term parking.
5. After you have made your choice you will need to select the Check-in date for your reservation.
Select the date you would like to begin parking.
6. Once you have selected the date click "Search locations"
Initiate the search for available locations.
7. Then you will need to select the kind of bay you would like to reserve. In this example we will use the "Up to 75ft"
Select the option for bays suitable for your vehicle.
8. Click "Continue" when you are finished
Proceed to the next step.
9. Then chose the number of bays you need when you have made your choice click "Continue"
Select the amount of bays then continue to the next section.
10. You will now be able to chose the Yard you would like to park in specifically.
Select the yard you would like and continue.
11. Once you have made your selection you will be taken to this tab.
Navigate to the next step.
12. When you are ready to move forward click book now.
Proceed to book the selected bay.
13. Then fill out your personal information and click "Continue"
Continue to the next step.
14. Here you will see your Vehicle information, if you do not have any vehicles added add them before moving on.
Proceed to the following section.
15. In this example the "Truck & Trailer" spot was selected, if you do not have a Trailer added in your fleet you will be prompted to do so.
Add additional vehicles if needed.
16. Enter the Trailer details and click "Continue" when you have finished.
Proceed to the next step.
17. Click "Continue" to move forward
Continue to the following section.
18. Click "I understand" to the acknowledgment.
Acknowledge understanding of the information.
19. Here click "Add Driver" to continue.
Add a driver to the reservation.
20. In this tab you can either add a new Driver separate to yourself or chose "Myself" if you will be operating the Truck.
Select "Myself" as the driver or add a separate driver to your fleet.
21. When you have made your selection click "Save"
Save the driver information.
22. Then click "Continue"
Proceed to the next step.
23. In this tab you will need to chose your payment method.
Select the preferred payment method.
24. For this example we will be using a credit card, when you are finished click "Continue"
Continue to the following section.
25. Here you will need to Agree and Sign the lease.
Agree to the terms and sign the document.
26. Use your finger to submit and sign the document.
Proceed to the next step.
27. Click "Continue" when you are finished
Continue to the following section.
28. Here you can review the reservation details, when you have finished click "Continue"
Move on to the next step.
29. Here you can see any specific rules and restrictions. Click "Continue" to proceed.
Continue to the next step.
30. Read the acknowledgment and continue when you have finished.
Select the option to go back or continue.
31. Here you will see the guidelines and fees. Click "Continue" to move on.
Continue with the process.
32. Review the information and click "Reserve Now" to finalize the reservation.
Finalize and reserve the bay.
33. Finished! You have now booked a reservation using Truckbays.
Proceed to the next step.
34. To have gate access you must download the Truckbays app from Google Play or App Store.
When you have finished return to the main dashboard.
This guide covered the step-by-step process of reserving a bay on Truckbays, including selecting location preferences, adding vehicles, entering payment details, and finalizing the reservation. Master the reservation process effortlessly with these detailed instructions.
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